General Terms and Conditions of Fale
Seller Identification :
JACQUET Laurine – WildLife Photographer
eMail : woods.lau74@gmail.com
Phone : +33 (0)6 31 92 19 08
Siret : 92511550300029
2. Subject :
These General Terms and Conditions of Sale define the rights and obligations of both parties in the context of the sale of photographic prints made by the photographer, directly via email contact.
3. Products :
The offered prints are original photographs printed on high-quality plexiglass, available with an aluminium frame (Gold, Black, White, Gray). Each print is provided with a certificate of authenticity. Formats and media may vary depending on the selected photograph, in order to guarantee optimal print quality. These details are specified by the seller before any order confirmation.
4. Exclusivity :
The customer can choose to acquire an exclusive print. In this case, the photo will never be offered for sale again. This decision is irreversible and results in the complete cessation of any reproduction of this work. Only one copy may be printed, if necessary, for personal use to solicit clients.
5. Order :
All orders are placed by direct contact (email). The customer specifies :
- The desired photo
- The format or need for advice
- The frame color
- Whether they want exclusivity
A preview of the result can be provided before confirmation. The order is considered final after written confirmation from the customer by email and full payment.
6. Price and Payment :
Prices are indicated in euros including VAT (VAT not applicable, art. 293 B of the CGI). Each order is subject to a personalized quote based on the format, frame choice, and possibly the exclusive nature of the work. Payment is made in full before the production of the print, by bank transfer. The order will only be considered after actual receipt of full payment receipt.
7. Deadlines and Delivery :
Each print is made to order from a professional printer in Europe, which implies variable deadlines depending on the period and the printer’s production load. An estimated production delivery time will be communicated to the customer once the order is validated
by the printer. Generally in France, it takes between 10 and 20 working days from the payment of he order. I undertake to inform the customer in case of a normal delay or printing difficulties. Each order is checked by me before final delivery, which may extend the deadline by one working day. Deliveries are made by a carrier chosen by myself, or can be handed over in person if agreed in advance, provided you are close to me.
8. Right of Withdrawal :
In accordance with article L.221-28 of the Consumer Code, the right of withdrawal doesn’t apply to personalized or made-to-order products, such as photo prints. Any order validated and paid for is therefore firm and final.
9. Guarantees :
Each print is carefully checked by myself before shipment, in order to guarantee optimal quality and the absence of visible defects (scratches, format or framing errors, printing imperfections, etc…). Despite this verification, if damage related to transport or defect not detected is observed upon receipt, the customer has 48 hours from delivery to inform me by email, accompanied by supporting photos. After this period, the order will be considered compliant.
This prior verification doesn’t exclude the application of the legal guarantees provided by the Consumer Code and Civil Code, which remain fully valid.